Troubleshooting HP Smart Update Manager in IPv6 Red Hat and Novell SUSE-based Linux environments
- Verify that you can establish an ssh connection to the remote target server using the credentials within HP Smart Update Manager by issuing the following command at a console prompt:
ssh <ipv6 address>
ssh 2101:db8:0:1::9
You must enter the root password for the target Linux server at the console to complete the IPv6 connection.
- Validate that you can ping the remote target server. In Linux, you need to use the ping6 command to ping IPv6 addresses: ping6 <ipv6 address>.
- Ensure you can ping the IPv6 loopback address: ping6 ::1.
- Use the DNS hostname instead of IPv6 address to ensure the address is correct.
- Use
ipconfig
to validate you have IPv6 addresses assigned to your NICs. For more information about troubleshooting your configuration, see the Linux IPv6 How-To. - For more information about setting up and troubleshooting IPv6 networks, see Getting Around IPv6 by Carla Schroder.
- Move back to an IPv4 network address to ensure HP Smart Update Manager properly finds the remote target server without any issues.
- HP Smart Update Manager can always be copied to the target servers and executed using the local installation method.