NOTE: HP Smart Update Manager requires a true Administrator login and not an elevated RUN AS Administrator. If you are unable to perform the net use * \serverADMIN$ for Microsoft Windows® target servers, you do not have sufficient privileges to run HP Smart Update Manager.
To successfully deploy HP Smart Update Manager on target systems based on a Windows® operating system, the following must be available:
- A local administrative system with 512 MB of memory, running a supported Windows® operating system
- Sufficient hard-drive space of at least twice the file size of the components to be deployed
- WMI enabled
NOTE: When attempting to use the remote deployment functionality of HP Smart Update Manager on any edition of Windows Server® 2008, you must ensure that the File and Print Services feature is enabled and that the File and Print Services exception has been enabled in the Windows® firewall. Failure to do so prevents HP Smart Update Manager from deploying remote Windows® target servers.
To successfully deploy HP Smart Update Manager on target systems based on a Linux operating system, the following must be available:
- A local administrative system with 512 MB of memory, running a supported Linux operating system
- glibc 2.2.4-26 or later
- gawk 3.1.0-3 or later
- sed 3.02-10 or later
- pciutils-2.1.8-25.i386.rpm or later
To successfully update HP Smart Update Manager on remote target systems based on a Linux operating system, the following must be available:
- tcl-8.x package
- tcl-5.x package
- expect-5.x package
To successfully execute HP Smart Update Manager on any local or remote target systems running a SUSE Enterprise Linux 11 operating system on x86 or x64 architectures, the following library must be available:
- compat-libstdc++-296-2.96-132.7.2.i386.rpm or another compatibility library that provides the /usr/lib/libstdc++-libc6.2-2.so.3 file
Without this library, HP Smart Update Manager does not complete discovery and return “Discovery Failed” messages.
To perform Linux deployments, a root equivalent user account must be used. SSH support must be enabled and firewall opened to enable SSH communications on remote Linux servers or HP Smart Update Manager is not able to deploy updates. By default, SUSE LINUX Enterprise Server 10 and 11 block SSH support through the firewall. To enable SSH support if it has been disabled in the firewall, use the yast2 command to open the necessary ports in the firewall.
NOTE: Beginning with the Firmware Maintenance CD v8.50, HP Smart Update Manager no longer runs on SUSE Enterprise Linux 9.
IMPORTANT: The HP Smart Update Manager does not support cross-platform deployments (for example, deployments from Linux systems to Windows® systems).